Comprehensive Healthcare Coordination Services
Professional care management solutions designed to support Toronto families through every stage of their healthcare journey. From initial assessment to ongoing coordination, we handle the complexity so you can focus on what matters most.
How We Support Your Family
Initial Assessment
Comprehensive evaluation of your family's current healthcare needs, challenges, and goals.
Custom Care Plan
Development of a personalized coordination plan tailored to your specific situation and preferences.
Implementation
Coordinated execution of your care plan with regular monitoring and family communication.
Ongoing Support
Continuous care coordination with adjustments as needs evolve and circumstances change.
Our Healthcare Coordination Services
Family Care Coordination
Complete healthcare management that brings together all aspects of your family member's care into one coordinated plan. Our certified care coordinators work as your advocate and liaison with healthcare providers, ensuring seamless communication and optimal outcomes.
What's Included:
- Comprehensive needs assessment and care planning
- Healthcare provider coordination and communication
- Caregiver screening, selection, and management
- Medication management and monitoring
- Regular family meetings and progress updates
- 24/7 emergency support hotline
- Insurance and billing coordination
- Care plan adjustments as needs change
"The care coordination team made managing my mother's healthcare so much easier. They truly understand what families need during difficult times."— Sarah Johnson, Daughter & Primary Caregiver
Emergency Care Planning
Proactive planning for healthcare emergencies with clear protocols, immediate response coordination, and family communication systems. Be prepared for unexpected situations with a comprehensive emergency care plan.
What's Included:
- Emergency response protocol development
- Hospital liaison and advocacy services
- Crisis intervention and immediate support
- Family notification and communication systems
- Medical information and directive organization
- Emergency contact coordination
- Post-emergency care transition planning
- Regular plan updates and reviews
"When Dad had his emergency, having the plan in place made all the difference. The team coordinated everything perfectly."— Michael Chen, Son & Healthcare Advocate
Healthcare Transition Support
Smooth transitions between care levels, from hospital to home, or home to assisted living facilities. Our transition specialists ensure continuity of care and minimize stress during challenging changes.
What's Included:
- Hospital discharge planning and coordination
- Home safety assessments and modifications
- Medical equipment and supply coordination
- Follow-up care appointment scheduling
- Caregiver training and orientation
- Insurance and billing transition support
- Family education and support
- 30-day post-transition monitoring
"The transition from hospital to home was seamless. They thought of everything we needed and coordinated it all."— Lisa Rodriguez, Family Care Coordinator
Choose the Right Service for Your Family
| Service Features | Family Care Coordination | Emergency Planning | Transition Support |
|---|---|---|---|
| Initial Assessment | ✓ | ✓ | ✓ |
| 24/7 Support Hotline | ✓ | ✓ | 30 days |
| Caregiver Coordination | ✓ | — | ✓ |
| Hospital Liaison | ✓ | ✓ | ✓ |
| Monthly Family Meetings | ✓ | — | — |
| Emergency Response Plan | ✓ | ✓ | Basic |
| Transition Planning | ✓ | — | ✓ |
Not sure which service is right for your family? Schedule a free consultation to discuss your specific needs.
Transparent, Fair Pricing
No hidden fees. No long-term contracts. Just honest, professional healthcare coordination services.
Consultation
- Comprehensive needs assessment
- Care plan recommendations
- Service options discussion
- No obligation or pressure
Family Care Coordination
- Complete care coordination
- 24/7 support hotline
- Monthly family meetings
- Caregiver management
- Emergency planning included
Emergency Planning
- Emergency response protocols
- 24/7 emergency support
- Hospital liaison services
- Family notification systems
Additional Information
- No Setup Fees: Get started immediately with no upfront costs (except Emergency Planning setup)
- Flexible Terms: Month-to-month service with no long-term contracts required
- Custom Packages: Need something different? We can create a custom plan for your family
- Insurance: Some services may be covered by extended health benefits - we'll help you check
- Payment Options: We accept all major credit cards, e-transfer, and can arrange payment plans
Frequently Asked Questions
Our approach is truly family-centered and personalized. Unlike larger agencies, we maintain small caseloads to ensure each family receives dedicated attention. Our coordinators are certified healthcare professionals with extensive experience in the Toronto healthcare system, and we provide 24/7 support rather than business-hours-only service.
We can typically begin coordination within 24-48 hours of your initial consultation. For emergency situations, we offer same-day response. Our initial assessment and care plan development usually takes 3-5 business days, but we provide immediate support and advocacy from day one.
Absolutely. We work collaboratively with your existing healthcare team, including family doctors, specialists, and other care providers. Our role is to enhance and coordinate the care you're already receiving, not replace it. We maintain strong relationships with healthcare providers throughout the GTA.
We serve the entire Greater Toronto Area, including Toronto, North York, Scarborough, Etobicoke, York, East York, and surrounding municipalities like Mississauga, Brampton, Markham, Richmond Hill, and Vaughan. We also provide services to families in Hamilton, Burlington, and Oakville.
No, we operate on a month-to-month basis with no long-term contracts. We believe in earning your trust through excellent service, not binding agreements. You can adjust or discontinue services with 30 days' notice, though we're confident you'll find our coordination invaluable.
Some extended health benefit plans may cover portions of our services, particularly care coordination and case management. We'll help you review your coverage and provide the necessary documentation for reimbursement claims. We also accept Health Spending Account payments.
Ready to Get Started?
Schedule your free consultation today. We'll assess your family's needs and recommend the best coordination approach for your situation.
Personalized Assessment
Comprehensive evaluation of your family's unique healthcare coordination needs
Expert Recommendations
Professional guidance on the best coordination approach for your situation
No Pressure
Honest consultation with no obligation to proceed - just helpful information
Why Toronto Families Trust Us
Healthcare Expertise
Certified care coordinators with 15+ years in Toronto's healthcare system
Privacy Protected
Full PIPEDA compliance with secure, encrypted communication systems
Proven Results
98% client satisfaction rate with 500+ families successfully supported
Local Connections
Established relationships with GTA hospitals, clinics, and care providers